Ordering Policy

1

Once you have completed your checkout, an e-mail will be automatically sent to lakeinsjewelers@gmail.com
     

2

Upon receipt of the e-mail, Lakein's Jewelers will check their stock to verify if the item is available for immediate shipping.
     

 3

If the item is in stock and needs no alteration, it will be, in most cases, shipped the same day.
     

 4

If there is a time urgency to your need of the item(s) requested, please follow up your order with a separate e-mail with any additional information.
     

 5

Lakein's Jewelers of Hamilton is a local, small business. We will try to accommodate if you have special requests.
     

 6

Many items can be altered to fit your needs and custom work is available.
     

 7

When payment is made by credit card, the shipping address and the billing address must match.
     

 8

Lay-A-Way payments will be accepted on any item. To request that a lay-a-way be started, please e-mail us at lakeinsjewelers@gmail.com
     

 9

We are here to help you find fabulous, unique, and value-priced jewelry and watches that fit your needs and create wonderful memories. We will gladly advise, guide and educate you in your purchase, if you desire.

Return Policy

1

Items that are customized may not be returned, for any reason. If you are unsure about a finger size, we suggest purchasing the "stock" size.
     

2

Returned items must be in new condition. Items that have been worn or altered may not be returned for any reason.
     

 3

Most items, when shipped to you will have a tag or tags attached. These tags must be in place for your return to be accepted.
     

 4

All returns must have a return authorization number or your shipment will be refused. All returns should be mailed using a method that is trackable and insured. The buyer is responsible for all costs related to return shipping.
     

 5

If you receive an item that you would like to return, you must contact us at lakeinsjewelers@gmail.com within one week from the date of delivery, and the item must be returned in it's original condition, with tickets attached, as well as boxing and packaging materials in their original condition. All original documentation must be included. By using our services you are agreeing to these conditions. Once your return package is received by Lakein's Jewelers of Hamilton, we will notify you by e-mail.
     

 6

If you purchase a "Leslie's" item that has a "Lifetime Factory Warranty" and need to return it to us for replacement, or for the replacement of a single earring, please contact us at lakeinsjewelers@gmail.com to obtain a return authorization number prior to shipping. Packages without return authorization numbers will be refused. Once Lakein's Jewelers of Hamilton receives your package we will notify you by e-mail. The damaged item will be shipped to Leslie's from Lakein's Jewelers of Hamilton, at our expense. Once the replacement has arrived at Lakein's Jewelers of Hamilton, we will notify you by e-mail and inform you of the cost of return shipping to you. The cost to you will not exceed the cost charged by the shipper.

 

The above policies are in place to protect us and you, so that we can continue to share a mutually beneficial working relationship.
 
If you have any questions or comments, we would gladly listen.
 
Lakein's Jewelers of Hamilton has the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, etc.

 
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Products

Lakein Rings
Lakeins - Chains
Lakeins - Bracelets
Lakeins - Earrings
Lakeins - Watches
Necklaces
Lakeins - Pendants
Lakeins - Beads
Lakeins - Pearls
Lakeins - Reduced
Lakeins
Lakeins - Estate
Lakeins - Personalized

 Store Hours
Mon. - Thurs.  10:00 - 5:30
Fri.  10:00 - 6:30
Sat. 10:00 - 4:00
Sun. Closed
 

Lakein’s Supports
Fair Trade Gemstones

Lakein’s Supports Fair Trade Gemstones